Technical Support Consultant, HCP Consent Management

Technology Services - Singapore

About Arcondis

Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries, with their particularly demanding requirements on quality and regulatory aspects. We have been managing challenges and solving problems for our clients in the areas of compliance, business processes,

information technology, and digital transformation since 2001. We create value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.

Open Position

Mission

Tasks and responsibilities

Lead troubleshooting of different involved technical teams to ensure smooth operation of a Japan HCP Consent Management Solution.
Support in the design of requirements for future releases of the product.
Research and create new technical solutions for identified gaps in the product.
Document and monitor functional requirements needed to institute proposed updates in relation to customer experience.
Provide detailed specifications for proposed solutions including time and scope involved.

Studies

Your profile

Solid knowledge in Java or other object-oriented programming languages is a must have.
Hands-on experience with API integration and testing (e.g., via postman).
Experience in freemaker is a plus.
Experience in Onetrust or other Data management software is a plus.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Strong attention to detail.
Service-oriented mindset.
Professional level of English is necessary as well as technical conversational command of Japanese.
Working permit in Singapore is a pre-requisite to recruitment.