Project Manager/ Consultant Omnichannel Strategy

Business Services - America - Boston

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About Arcondis

ARCONDIS is a global consulting company with an exclusive focus on the healthcare and life science industries, with their particularly demanding requirements on quality and regulatory aspects. We have been managing challenges and solving problems for our clients in the areas of compliance, business processes,

information technology, and digital transformation since 2001. We create value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.

Open Position

Tasks and responsibilities

  • Lead projects to support clients to design and set up their Omnichannel Engagement ecosystem
  • Manage different stakeholders throughout the whole organization to define common strategic goals and deduct concrete project plans
  • Consult customers about best practises in customer/user experience design
  • Lead project implementation teams from business analysts to developers
  • Project Management with national and international companies within the Life Sciences Industries
  • Develop and maintain a good understanding of the evolution of products and services in the wider industry
  • Self-responsible lead of work streams within a project
  • Analysis of existing business processes
  • Supervision of the implementation of novel processes and systems
  • Drive Business Development within defined industries to grow the business

Your profile

  • Bachelors or Masters Degree in life science, business administration, communications or comparable field
  • At least 5 years working experience in Project Management in IT Digitalization, Marketing, Customer/ Omnichannel Experience
  • Excellent Stakeholder Management skills
  • Ability to consult on Customer Engagement / User Experience strategy
  • Experience in requirement engineering or solution design would be a plus
  • Excellent communication and writing skills in English
  • Proactivity, problem-solving, and conflict resolution ability
  • Outstanding communication, facilitation, and coaching skills with hands-on mentality

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