Brugger about … The rocky road to productivity
It’s so simple in theory: a team is a group of people who work together on a shared project, achieving more together than each member could on his or her own. But if we look closely, successful teams with high productivity are rare – even though they are crucial for organizations.
Depending on the characters involved, this process can be painful. But it is inevitable. During this phase, the team leader must keep in the background and try to manage the group primarily through one-to-one discussions.
Over time, the group members will grow tired of the unproductive process. They will start separate conversations that will eventually help the project advance. In this phase, the work group develops into a potential team. Their communication progresses from a “me-versus-you” narrative towards “we should”, “we need” and “we want”. The productivity of the group will finally improve.
It is important for the leadership to support this transition. The management style must change again, moving away from individual discussions and back to traditional group leadership.
After this transition, productivity will continue to rise. Now, the group is a real team. Work becomes enjoyable. The leadership must maintain a steady level of performance and motivation, even during tough phases. Which tricks and conditions does this require? You will find out in the next issue.
■ Dr. Felix Brugger
Dr. Felix Brugger worked for the pharmaceutical industry for over three decades, for both a global corporation and a biotech startup. The neurologist focused on managing international projects in product development, but also has direct experience in the areas of clinical operations, continuous process improvement, risk management and project management training. Retired since 2015, Brugger now supports multiple local and international projects as a consultant.