Pharma & Biotech Consulting
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Stefan Eckert
Stefan Eckert

IT Management in medium‐sized companies in the pharmaceutical and biotechnology industries

The future belongs to your IT Management.

Despite increasing requirements of agility and reliability, cost pressure on IT departments in medium‐sized businesses is particularly high. In addition, it is expected of IT managers and CIOs that they make technologically and economically sustainable decisions.

Big Data, Cloud Computing, Digital Transformation and Mobile Applications – for over 18 years, ARCONDIS has been advising medium‐sized companies (SMEs) in the pharmaceutical and biotechnology industries and has been helping them establish a sustainable IT in the midst of a modern jungle of innovations. An IT Management that develops from the cost center to the service provider to the modern business partner.

More than 125 successfully implemented Projects speak for the success of this strategy.

 

From consulting to implementation – everything from a single source.

Due to our acquired experience, we are not only able to provide strategic consultation, but our interdisciplinary certified Teams also support efficient implementation. In this way, they also ensure a strong positioning of your IT management and a higher value proposition.

For this purpose, ARCONDIS first identifies your potential for optimization and streamlines existing processes, thereby creating new leeway for your IT for the targeted use of modern types of business, such as out‐tasking or cloud services, for example.

In addition: The digitalization of business divisions requires new dimensions of networking, availability and – especially in the life science environment – quality assurance.

 

ARCONDIS is also expertly by your side here.

Thanks to our highly efficient information landscaping consulting methodology, we create transparency across the processes, structure and technology application of your IT management: IT receives a map, so to speak, and becomes navigable.

This opens up options for action that allow you profitable activities as part of industry 4.0.

Conclusion: ARCONDIS creates a modern strategic vision for your IT that meets your needs precisely. One call to one of our Locations and you will know more!

Our Services

With more than 300 successful validations in 14 years, we offer compliance made to order, without unnecessary padding – from the framework to concrete validation and from laboratory system to ERP to cloud‐based CRM.

Your benefits

  • High audit security with overhead‐optimized implementation through our experienced validation experts
  • Compliance over the entire life cycle of the application due to reusable, simply expandable documentation
  • Quicker time to market through lean, risk‐based validation

CSV Frameworks

Validated Clouds

Validation of Life Sciences specific Business Solutions

Validation of Enterprise Solutions (ERP, Excel…)

CSV Trainings

In more than 150 qualification projects, we have been able to prove: We create intelligent solutions, which, in addition to fulfilling official requirements, increase the value contribution to the infrastructure through stable processes and reliable services in a cost‐effective way!

Your benefits

  • High audit security with overhead‐optimized implementation through our experienced qualification experts
  • Avoiding redundant work by applying onboarding with the help of an integrated qualification strategy
  • Cost‐reduced operation while simultaneously guaranteeing compliance through controlled IT processes according to best practices

With an effective IT QMS you can accomplish two goals at the same time: You can enhance the contribution made by IT through stable and reliable services while demonstrably meeting the requirements of regulated IT. A QMS is effective – both internally and externally. We’ll show you how!

Your benefits

  • Inspection readiness while simultaneously increasing your performance by using lean, controlled IT processes according to best practices
  • Proof and monitoring of performance and conformity with regulations related to IT in the company and to external authorities
  • Faster and higher acceptance of the QMS among employees due to proactive organizational change management according to Prosci and PCI

IT Quality Management Frameworks

IT QMS Compliance Checks & Optimization

QMS Tool Evaluation & Implementation

Whether it be enterprise software or a specialized business application, an in‐house development or an industry solution: in more than 150 projects, we have significantly increased the business fitness, the degree of integration and the acceptance of solutions among stakeholders and users through intelligent business analysis and sophisticated requirements management.

How we can help you:

  • Guaranteed business suitability of the solution thanks to certified IT requirements engineers with life sciences background
  • Project cost reduction through structured evaluation and prioritization of requirements
  • Faster time to market by avoiding scope creep
  • Higher acceptance through target group‐specific stakeholder management

Leading edge technology, cost minimization and zero downtimes: the demands on modern IT are substantial. By using effective project management, you gain agility and the ability to act in your organization, and at the same time, guarantee the stability and reliability of your services.

We make your projects successful with our expertise and passion: from the growing IT infrastructure to the perfectly tailored business solution in research, development, regulatory affairs and commercial operations.

Your benefits

  • Successful projects from PMI‐certified project managers who are experienced in the life science sector
  • Quick integration of new technologies, such as mobile apps and hybrid clouds
  • An increase in quality and efficiency through intelligent requirements management with customers and users
  • Faster time to market through agile methodology and rehearsed PM(O) teams

Against the background of scarce resources, we provide our customers with tangible solutions and clear processes for custom-fit portfolio management. The effect: higher value added with consistent means.

Project Management Frameworks

Program & Project Management

Get the mills grinding faster! Our experienced PMO teams will become the control center and early warning system for your project and facilitate your project's day-to-day business.

Project Quality Management

As a supplier‐independent consultant, we have accompanied our customers through more than 100 projects in selecting the optimal support for their business processes, and in implementing and anchoring these in the organization through our excellent knowledge of the current software market and a transparent evaluation methodology. From requirements analysis to management during operation.

 

Your Benefits

  • Investment protection through make‐or‐buy decision templates
  • Optimal added value for your business as a result of a proven and transparent selection process that takes technical departments and users into account
  • Consideration of integration capability into customer‐specific information landscapes, particularly into validated environments

Requirements Engineering

Tool & Vendor Evaluation

Software Implementation

IT Application Management

In all our projects we combine our life sciences know‐how and modern change management methods, thereby ensuring rapid and reliable integration of the solution in your organization: from an individual project initiative to global organizational changes.

Your Benefits

  • Quicker and higher acceptance of new solutions by technical departments and users with the aid of the “People‐Centred Implementation” approach (PCI®)
  • Active and sustainable management thanks to a change management PMO with certified change consultants
  • Proof of success of measures by means of a quantifiable change curve and proven KPIs

Strategic OCM

Operational OCM

Communication Management

Training Management

Digital, mobile, available immediately – the requirements of business customers for their IT in the industry 4.0 era are tremendous. We help you meet these challenges: through an agile IT strategy, scalable processes and strong reporting.

Your benefits

  • Business IT as a valued partner of departments with harmonized goals and coordinated road maps
  • Scalable and viable processes through a best practices enterprise architecture framework
  • Improved perception of the value contribution of IT through reports using business‐related KPIs

IT Strategy & Governance

IT Performance Measurement

IT Quality Management

IT Architecture

A clean and efficient service management is indispensable to those who want to truly take advantage of current operating models, such as out‐tasking and cloud services. Because the foundation is laid via the processes!

With experience from over 100 successful projects within the field of life sciences, we resolve weaknesses in processes, organization and compliance of your service management in a targeted manner. In this way, we protect your financial capacities and secure your “return on investment.”

Your benefits:

  • Exploiting the potential of modern (cloud) service management without losing transparency and cost control
  • Higher quality and performance through proven increased process maturity
  • Benchmark and proof of performance of your IT

IT Service Management Strategy

IT Service Management Optimization

Evaluation & Implementation of ITSM Software

ITIL Trainings

Service Outtasking, Cloud Computing und Big Data — current compliance requirements as well as efficiently organized business processes require sophisticated and effective master data management (MDM) of processes and systems.

We realize the value of strategic data management for our customers, from ideal MDM governance and organization to seamless processes to their optimal technological implementation.

Your benefits

  • In‐depth pharmaceutical business process knowledge combined with certified MDM expertise
  • Targeted identification and rectification of weaknesses through efficient MDM maturity assessment
  • Faster acceptance and adaptation of MDM initiatives by IT and specialized departments due to experienced change guides

MDM Strategy & Concepts (incl. Maturity Assessment)

MDM Implementation & Optimization

MDM Tool Evaluation & Implementation

Clouds, mergers and the trends towards greater standardization have brought near‐daily software rollouts to many companies. We make sure that these rollouts are carried out efficiently and on the basis of best‐practice testing methods across all stages: from test management to execution and documentation. You save time and money – before deployment and afterwards.

Your benefits

  • Testing as a Service: reliable, well‐documented results at predictable costs
  • Mitigate risks associated with new software through best‐practice test management and certified test resources
  • Integration of relevant GxP aspects into testing ensures compliance of solutions prior to roll‐out
  • Security of investment thanks to reusable, expandable test scenarios and scripts

Test Management

Testing

In the face of increasing attacks and advancing digitalization, companies must prioritize the protection and integrity of their operational data. Take advantage of our extensive experience and regulatory industry expertise. We take care of everything you need, from the conceptualization of ISO‐compliant information security management systems to their operative implementation and auditing.

Your benefits

  • High audit security through our certified security experts
  • Proactive risk mitigation through audit pre‐checks and closing gaps beforehand
  • Reduced operational risk while simultaneously guaranteeing compliance through controlled IT processes according to best practices
  • Improved trust in data and business decisions derived therefrom
I can always rely on the fact that ARCONDIS is providing me with the best possible people fit.
Informatics Project Manager
Global Swiss pharmaceutical corporation
Always available when needed and always going the extra mile to ensure success of the team.
Project Manager
Pharmaceutical Company
The performance of ARCONDIS has been outstanding, going above and beyond my understanding of the expected tasks in several instances.
Development Excellence Leader
Pharmaceutical Company
ARCONDIS is my prefererred supplier which I will approach whenever possible/needed. Also, I will recommend ARCONDIS at any time.
Head of Medical and Scientifc Systems
Global Swiss medical device manufacturer
Benedikt is a professional who always put the client first. Having worked with Benedikt, I would highly recommend him.
Head of Digital Projects
Global pharmaceutical corporation
Thomas has done a fantastic job. He has significant expertise around mobile apps and also has proven very capable delivering results as an IT Project Manager. We would be delighted to work with ARCONDIS and Thomas again.
Business Information Manager
Pharmaceutical Company
Katharina is a very focused, professional, competent, dedicated and committed PM. She is also very nice and uncomplicated to work with, she manages herself extremely well. I would with no doubt recommend her to colleagues.
Business Solution Manager
Pharmaceutical Company
I would absolutely recommend both Mark and ARCONDIS. Mark’s thought-leadership has been invaluable, not just to his own project but to helping improve the program.
Program Manager for Global User Experience Program
Global pharmaceutcal corporation
Work very flexibly and customer-oriented, even under big time constraints!
Head of Innovation in Global Manufacturing and Supply
Pharmaceutical Company
Our ARCONDIS consultant constantly delivers timely and high quality output. She demonstrates very good communication with the scientists as well as with the informatics colleagues and is fully recognized in the role.
Leader Discovery Workflow
Pharmaceutical Company
The consultants are very professional. They take their roles and responsibilities very seriously. Normally I don't give any perfect scores as a matter of principle, but Christian gets a "10" from me. Excellent work!
Solution Manager
Global Swiss medical device manufacturer
ARCONDIS has been a tremendous addition to our programme!
Site IT Head
Global Swiss pharmaceutical corporation
Mark is a real good project manager and is extremely capable. If you let Mark fill in the space, he is doing it, never hesitating to drive and step to the plate. Extremely valuable. Mark is going the extra mile with one idea in mind: make sure the project progresses!
Global Head of Digital Services Delivery
Pharmaceutical Company
I am very pleased with the overall quality of the personal that has been seconded to us from ARCONDIS. High quality, well qualified, reliable and professional when dealing with customers.
Domain Head R&D IT
Agriculture Company
Incomparable response times and commitment! Last-minute requests are delivered quickly, with good quality. The "problem" is examined from different angles, opening up new perspectives. The colleagues at ARCONDIS are ready to support customers in all their concerns and go the extra mile.
Global Business Services
Global Swiss speciality chemicals corporation
High level of self-management and the "engine" of our projects!
Head of Quality Assurance
Chemical Company
ARCONDIS is the first place I go for consultation – they really stand out from other consulting companies: great people, unmatchable response times and a straightforward approach, no matter the request.
Head of Global ITO
Global Swiss biotechnology corporation
I was impressed with the services that ARCONDIS have provided. It takes strength of character to handle constant changes and Jan has demonstrated he has the experience and also the professionalism to still thrive under pressure. He is fully integrated into the team and I look forward to continuing the engagement with ARCONDIS.
Data Governance
Global Swiss pharmaceutical corporation
​Lars is a motivated, skilled, organized, goal oriented, driven, pro-active and friendly person to work with. His engagement in this project was crucial for the achieved success.
Head E-Learning
Medical Device Company
Dealings with different groups were done really professionally to push forward to goals. Marina is easy to work with and enjoys being part of the team, positive feedback from all of team. To me she's a rising star.
Project Manager
Pharmaceutical Company
I was impressed by the work quality. Having less resources and a new team of developers, your consultant wisely prioritized the objectives and guided the team toward delivering quality results. Honestly, I learnt a lot of, her in many aspects.
Lead Scientist
Pharmaceutical Company
Very good planning and budget overview, very independent work, appears confident to internal customers, great negotiating skills and were able to familiarize themselves very quickly.
Information Manager
Pharmaceutical Company
Christian is a very senior project manager who covers all areas of management and leadership within project and program level, for any change management initiative on any level. He can be recommended for any type of engagement of similar or even bigger scope on any level within IT, but even outside IT in general management
Global Head End User Experience
International Pharmaceutical Company
Boris has been a strong and very talented team member. His performance does continue to exceed my expectations. His ability to remain level headed and artfully navigate a highly politically charged project has been outstanding.
Domain Head R&D IT
Medical Device Company
​Very experienced, knowledgeable senior consultants!
Lead Continuous Improvement
Food Company
Specialized professional competence in the area of software as a medical device was very helpful for our project. We would be very happy to work with ARCONDIS again in case we require consultancy.
Quality Manager
Medical Device Company
My very limited knowledge was expanded by the competent work and collaboration with ARCONDIS. The proactive nature, targeted questioning and specific suggestions proved to be of great value to me.
Project Manager IT Quality Management Framework
Pharmaceutical Company
Marina continues to deliver high value and in ambigous areas! She has continued to move things to the next level and while it will be hard to the project team to loose her I am happy she will be joining another one of our projects.
Trial Master File Manager
Global Swiss pharmaceutical corporation
I'm recommending ARCONDIS regularly to colleagues. I especially appreciate Hanno's creativity and he's very structured. His "10" should be an 11!
Digital Marketing Project Manager
Global Swiss pharmaceutical corporation
Jan is unquestionably one of our most valued team members. Extremely competent, always polite and professional while remaining personable and eminently likable. Has a great no-nonsense approach: meetings with Jan are never unnecessary and never over-run. If we could clone Jan, we would!
Mobile and Wearable Sensor Lead
Global Swiss pharmaceutical corporation

We realize solutions. We ensure benefits that can be experienced with our sophisticated concepts and intelligent implementation. We have proven this time and time again in the past - for example with the following projects from your sector: