Pharma & Biotech Consulting
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Stefan Eckert
Stefan Eckert

IT Infrastructure in global corporations within the pharmaceutical and biotechnology industries

From cost factor to business partner: Your IT builds careers.

With Big Data, the Internet of Things and Digitalization of value creation, the expectations of IT infrastructure have increased considerably in a short period of time. For over 18 years, ARCONDIS has been advising global corporations within the pharmaceutical and biotechnology industries in the conversion of their IT Management, from the cost factor to the service provider to the modern business partner. Our interdisciplinary Teams can draw on experience from more than 500 successfully implemented Projects.

 

What do we do for you?

Mergers, acquisitions, changing business models – the current life science environment places the highest requirements on the agility, stability and cost efficiency of your IT infrastructure. The special combination of expertise of our teams of experts therefore ensures that you receive the necessary support in every phase of your IT project: from the sophisticated concept to the targeted piloting to the global rollout. And all of this based on an excellent project and stakeholder Management.

GxP compliance from the start.

Even in a regulated environment, your company can benefit sustainably from modern concepts, such as outsourcing, cloud services and mobility. Thanks to our well-founded industry experience, we know exactly what matters.

We therefore ensure your GxP Compliance right from the start. It is therefore no surprise that big pharma relies on our consulting expertise just like three of the world’s five top-selling medical device manufacturers.

Are you interested in IT infrastructure in life science global corporations? We are happy to provide you with information at one of our Locations.

Our Services

With more than 300 successful validations in 14 years, we offer compliance made to order, without unnecessary padding – from the framework to concrete validation and from laboratory system to ERP to cloud-based CRM.

Your benefits

  • High audit security with overhead-optimized implementation through our experienced validation experts
  • Compliance over the entire life cycle of the application due to reusable, simply expandable documentation
  • Quicker time to market through lean, risk-based validation

CSV Frameworks

Validated Clouds

Validation of Life Sciences specific Business Solutions

Validation of Enterprise Solutions (ERP, Excel…)

CSV Trainings

In more than 150 qualification projects, we have been able to prove: We create intelligent solutions, which, in addition to fulfilling official requirements, increase the value contribution to the infrastructure through stable processes and reliable services in a cost-effective way!

Your benefits

  • High audit security with overhead-optimized implementation through our experienced qualification experts
  • Avoiding redundant work by applying onboarding with the help of an integrated qualification strategy
  • Cost-reduced operation while simultaneously guaranteeing compliance through controlled IT processes according to best practices

From the consolidation of data centers to managed print services to the global introduction of enterprise software, such as Microsoft Online or GoogleMail: we have significantly increased the business fitness, the degree of integration and the acceptance of new infrastructure solutions among stakeholders and users through intelligent requirements engineering.

How we can help you:

  • Faster time to market and lower costs through active scope management
  • Ensure that the solution will be suitable for business by using experienced requirements engineers with a background in the life sciences
  • Higher acceptance through target-group-specific stakeholder management
  • Automated process mining: discover process optimizations throughout the system landscape with minor manual interactions

Leading edge technology, cost minimization and zero downtimes: the demands on modern infrastructure departments are substantial. By using effective project management, you gain agility and the ability to act in your organization, and at the same time, guarantee the stability and reliability of your services.

Your benefits

  • Successful projects from PMI-certified project managers who are experienced in the life science sector
  • Faster time to market of new technologies, such as mobile apps and hybrid clouds
  • Smooth integration in operation for stability and compliance

 

Against the background of scarce resources, we provide our customers with tangible solutions and clear processes for custom-fit portfolio management. The effect: higher value added with consistent means.

Program & Project Management

Get the mills grinding faster! Our experienced PMO teams will become the control center and early warning system for your project and facilitate your project's day-to-day business.

Roll Out Coordination & Support

Project Quality Management

As a supplier-independent consultant, we have accompanied our customers through more than 100 projects in selecting the optimal support for their business processes, and in implementing and anchoring these in the organization through our excellent knowledge of the current software market and a transparent evaluation methodology. From requirements analysis to management during operation.

 

Your Benefits

  • Investment protection through make-or-buy decision templates
  • Optimal added value for your business as a result of a proven and transparent selection process that takes technical departments and users into account
  • Consideration of integration capability into customer-specific information landscapes, particularly into validated environments

Requirements Engineering

Tool & Vendor Evaluation

Software Implementation

IT Application Management

In all our projects we combine our life sciences know-how and modern change management methods, thereby ensuring rapid and reliable integration of the solution in your organization: from an individual project initiative to global organizational changes.

Your Benefits

  • Quicker and higher acceptance of new solutions by technical departments and users with the aid of the “People-Centred Implementation” approach (PCI®)
  • Active and sustainable management thanks to a change management PMO with certified change consultants
  • Proof of success of measures by means of a quantifiable change curve and proven KPIs

Strategic OCM

Operational OCM

Communication Management

Training Management

Digital, mobile, available immediately – the requirements of business customers for their IT in the industry 4.0 era are tremendous. We help you meet these challenges: through an agile IT strategy, scalable processes and strong reporting.

Your benefits

  • Business IT as a valued partner of departments with harmonized goals and coordinated road maps
  • Scalable and viable processes through a best practices enterprise architecture framework
  • Improved perception of the value contribution of IT through reports using business-related KPIs

IT Strategy & Governance

IT Performance Measurement

IT Quality Management

IT Architecture

A clean and efficient service management is indispensable to those who want to truly take advantage of current operating models, such as out-tasking and cloud services. Because the foundation is laid via the processes!

With experience from over 100 successful projects within the field of life sciences, we resolve weaknesses in processes, organization and compliance of your service management in a targeted manner. In this way, we protect your financial capacities and secure your “return on investment.”

Your benefits:

  • Exploiting the potential of modern (cloud) service management without losing transparency and cost control
  • Higher quality and performance through proven increased process maturity
  • Benchmark and proof of performance of your IT

IT Service Management Strategy

IT Service Management Optimization

Evaluation & Implementation of ITSM Software

ITIL Trainings

Clouds, mergers and the trends towards greater standardization have brought near-daily software rollouts to many companies. We make sure that these rollouts are carried out efficiently and on the basis of best-practice testing methods across all stages: from test management to execution and documentation. You save time and money – before deployment and afterwards.

Your benefits

  • Testing as a Service: reliable, well-documented results at predictable costs
  • Mitigate risks associated with new software through best-practice test management and certified test resources
  • Integration of relevant GxP aspects into testing ensures compliance of solutions prior to roll-out
  • Security of investment thanks to reusable, expandable test scenarios and scripts

Test Management

Testing

​Very experienced, knowledgeable senior consultants!
Lead Continuous Improvement
Food Company
They think outside the box! High level of enthusiasm, timely delivery and good communication in meetings.
Team Lead MDM Business Processes
Medical Device Company
ARCONDIS provided us with an experienced project manager who was able to quickly and efficiently replace the previous project manager. He also successfully completed two, not necessarily simple IDMP experiments.
Business Solution Manager
Pharmaceutical Company
As always, a very dedicated support throughout the year. Boris and Janik were instrumental in the development stream and thanks to their dedication and passion, we achieved all of our goals.
Global Swiss medical device manufacturer
Principal Project Manager
The consultants are very professional. They take their roles and responsibilities very seriously. Normally I don't give any perfect scores as a matter of principle, but Christian gets a "10" from me. Excellent work!
Solution Manager
Global Swiss medical device manufacturer
Very good planning and budget overview, very independent work, appears confident to internal customers, great negotiating skills and were able to familiarize themselves very quickly.
Information Manager
Pharmaceutical Company
The best Business Analyst with whom I’ve ever had the privilege to work.
Head of Mobile Services
Pharmaceutical Company
Work very flexibly and customer-oriented, even under big time constraints!
Head of Innovation in Global Manufacturing and Supply
Pharmaceutical Company
Christian is a very senior project manager who covers all areas of management and leadership within project and program level, for any change management initiative on any level. He can be recommended for any type of engagement of similar or even bigger scope on any level within IT, but even outside IT in general management
Global Head End User Experience
International Pharmaceutical Company
I'm recommending ARCONDIS regularly to colleagues. I especially appreciate Hanno's creativity and he's very structured. His "10" should be an 11!
Digital Marketing Project Manager
Global Swiss pharmaceutical corporation
I'm very happy with the people and the quality ARCONDIS is providing!
Team Lead Global Product Strategy Informatics
Global Swiss pharmaceutical corporation
Daniela quickly familiarized me with the complex certification topic in a determined and tireless manner. She represents the issues of the QP organization excellently in the Annex 16 program!
QA Release Manager
Pharmaceutical Company
Jan is unquestionably one of our most valued team members. Extremely competent, always polite and professional while remaining personable and eminently likable. Has a great no-nonsense approach: meetings with Jan are never unnecessary and never over-run. If we could clone Jan, we would!
Mobile and Wearable Sensor Lead
Global Swiss pharmaceutical corporation
ARCONDIS is the first place I go for consultation – they really stand out from other consulting companies: great people, unmatchable response times and a straightforward approach, no matter the request.
Head of Global ITO
Global Swiss biotechnology corporation
I am very happy with Boris' work and work ethics. There is not a single thing that I can think of that would be negative about his work.
Project & Development Systems
Medical Technology Company
Katharina is a very focused, professional, competent, dedicated and committed PM. She is also very nice and uncomplicated to work with, she manages herself extremely well. I would with no doubt recommend her to colleagues.
Business Solution Manager
Pharmaceutical Company
I am extremely satisfied with the performance of the ARCONDIS consultants. They are experts in maneuvering through our not-so-simple, political environment.
Solution Manager
Global Swiss medical device manufacturer
Incomparable response times and commitment! Last-minute requests are delivered quickly, with good quality. The "problem" is examined from different angles, opening up new perspectives. The colleagues at ARCONDIS are ready to support customers in all their concerns and go the extra mile.
Global Business Services
Global Swiss speciality chemicals corporation
I was impressed by the work quality. Having less resources and a new team of developers, your consultant wisely prioritized the objectives and guided the team toward delivering quality results. Honestly, I learnt a lot of, her in many aspects.
Lead Scientist
Pharmaceutical Company
I was impressed with the services that ARCONDIS have provided. It takes strength of character to handle constant changes and Jan has demonstrated he has the experience and also the professionalism to still thrive under pressure. He is fully integrated into the team and I look forward to continuing the engagement with ARCONDIS.
Data Governance
Global Swiss pharmaceutical corporation
​Lars is a motivated, skilled, organized, goal oriented, driven, pro-active and friendly person to work with. His engagement in this project was crucial for the achieved success.
Head E-Learning
Medical Device Company
The performance of ARCONDIS has been outstanding, going above and beyond my understanding of the expected tasks in several instances.
Development Excellence Leader
Pharmaceutical Company
I can always rely on the fact that ARCONDIS is providing me with the best possible people fit.
Informatics Project Manager
Global Swiss pharmaceutical corporation
Dealings with different groups were done really professionally to push forward to goals. Marina is easy to work with and enjoys being part of the team, positive feedback from all of team. To me she's a rising star.
Project Manager
Pharmaceutical Company
Very reliable and expertise in various industries and technologies. Can cope with complexity.
Business Solution Manager
Medical Device Company
When I need some support, I know that I can rely on Özlem. She takes the time and always comes with pragmatic solutions should there be any issues. It is a real pleasure for me to work with her, she is an enrichment for us!
Regulatory Specialist
Agriculture Company
Always available when needed and always going the extra mile to ensure success of the team.
Project Manager
Pharmaceutical Company
Specialized professional competence in the area of software as a medical device was very helpful for our project. We would be very happy to work with ARCONDIS again in case we require consultancy.
Quality Manager
Medical Device Company
Karin has done a great job of making sure that the plan is complete and staying on top of me to ensure that tasks are complete. Her character and personality, as well as her professionalism have been a credit to this project and are one of the key factors in how well it is running.
Technology Evaluation Lead
Agriculture Company
Benedikt is a professional who always put the client first. Having worked with Benedikt, I would highly recommend him.
Head of Digital Projects
Global pharmaceutical corporation

We realize solutions. We ensure benefits that can be experienced with our sophisticated concepts and intelligent implementation. We have proven this time and time again in the past - for example with the following projects from your sector: