Pharma & Biotech Consulting
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Hanno Ebsen
Hanno Ebsen
Home | Industries | Pharma & Biotech | Global corporations | Business Process Transformation

Business Process Transformation in global corporations within the pharmaceutical and biotechnology industries

From pre-clinical to commercial operations:
Always one step ahead of the current trend.

Agility, mobility and new ways of working – nothing is more constant than change.

But that’s not enough: In the pharmaceutical and biotechnology industry, the rapid advances in genetics and immunology, the technological revolution in laboratories and hardened conditions in the health market also mean that the prerequisites for success are constantly changing.

For more than 18 years, ARCONDIS has accompanied the top-selling global corporations in the pharmaceutical world with business process transformation in the face of constant change. They did and do this namely through forward-looking planning, sophisticated conceptual design and intelligent implementation of organizational, process-related or technological transformation projects.

We have now successfully implemented more than 100 such Projects, including five global transformation projects in the last two years alone. For you, “success” will come to mean: faster adaptation rates and a higher return on Change.

ARCONDIS – for smooth business processes.

Our skillfully trained, experienced and certified Team of change consultants leave nothing to chance. On the contrary:

The combination of project managers, business analysts and life science PhDs with practical consulting experience ensures a deep understanding and an optimization of your business processes that generates sustainable added value. Through best practices.

Through the integration of current compliance requirements, such as IDMP and EFPIA Disclosure Code. And through the targeted use of digital innovations, such as digital imaging and electronic lab books.

Whether pre-clinical, launch or commercial operations, we provide a smooth course of events. Always professional. Always situational. And always with our eyes set on a proactive stakeholder management.

Are you interested in the topic of business process transformation? Then get in touch with us at one of our Locations!

Our Services

Through globalization, extended value creation chains and the legally anchored, complete monitoring of pharmaceutical products, the quality and integrability of the business processes are becoming more important determinants of company success. For 14 years, we have supported our clients in the optimization of their process landscape in the GxP environment and beyond.

Your benefits

  • Ongoing and lean business process framework from governance to SOPs, certification-ready
  • Increasing agility and avoidance of faults through the transparency of the business and quality processes
  • Best practices process modeling and process documentation, independent of the software used (Adonis, ARIS, Visio and many more)

Business Process Management Frameworks

Business Process Analysis & Optimization

Process Modeling & Documentation

In more than 125 projects we have significantly increased the business fit, usability and stakeholder acceptance of inhouse developments, industry solutions and combined products in the areas of research, development, regulatory affairs and commercial operations with intelligent requirements Engineering.

Your Benefits

  • Guaranteed business suitability of the solution thanks to certified IT requirements engineers with life sciences background
  • Faster time to market by avoiding scope creep
  • Higher acceptance through target group-specific stakeholder management
  • Project cost reduction through structured evaluation and prioritization of requirements

Due to shortened development cycles in research as well as increased regulations, companies in the life science industry are particularly challenged to respond with new processes or systems and adapted corporate culture in an agile manner. With professional organizational change and communications management (OCM), we support you in successfully anchoring these changes in your organization.

Achieving a sustainable impact

  • Promoting the commitment and dedication of all stakeholders
  • Quick and sustainable adaptation of the changes within your organization
  • Efficient use of resources through effective change leadership

Less complexity, more efficiency and one step ahead of the competition. Pharmaceutical companies who want to benefit from the “new ways of working,” honing business processes, optimizing the use of technologies and responding with a customized corporate culture.

Accompanying changes in pharmaceutical companies and making them successful through effective project management is both our specific expertise as well as our passion – and we have been doing it for more than 15 years.

Your benefits

  • Successful projects from PMI-certified project managers who are experienced in the life science sector
  • An increase in quality and efficiency through intelligent requirements management with key stakeholders and process participants
  • Faster time to market through agile methodology and rehearsed interdisciplinary PM(O) teams
  • Faster acceptance and adaptation by the business due to experienced change guides and hybrid project managers

Project Management Frameworks

Program & Project Management

Get the mills grinding faster! Our experienced PMO teams will become the control center and early warning system for your project and facilitate your project's day-to-day business.

Rollout Coordination & Support

Organizational Change Management

IDMP, Sunshine Act, Track and Trace: Current compliance requirements as well as efficiently organized business processes require sophisticated and effective master data management (MDM) of processes and systems.

We realize the value of strategic data management for our customers, from ideal MDM governance and organization to seamless processes to their optimal technological implementation.

Your benefits

  • In-depth pharmaceutical business process knowledge combined with certified MDM expertise
  • Targeted identification and rectification of weaknesses through efficient MDM maturity assessment
  • Faster acceptance and adaptation of MDM initiatives by IT and specialized departments due to experienced change guides

MDM Strategy & Concepts (incl. Maturity Assessment)

MDM Implementation & Optimization

MDM Tool Evaluation & Implementation

Christian is a very senior project manager who covers all areas of management and leadership within project and program level, for any change management initiative on any level. He can be recommended for any type of engagement of similar or even bigger scope on any level within IT, but even outside IT in general management
Global Head End User Experience
International Pharmaceutical Company
​Very experienced, knowledgeable senior consultants!
Lead Continuous Improvement
Food Company
ARCONDIS has been a tremendous addition to our programme!
Site IT Head
Global Swiss pharmaceutical corporation
Mark is a real good project manager and is extremely capable. If you let Mark fill in the space, he is doing it, never hesitating to drive and step to the plate. Extremely valuable. Mark is going the extra mile with one idea in mind: make sure the project progresses!
Global Head of Digital Services Delivery
Pharmaceutical Company
Thomas has done a fantastic job. He has significant expertise around mobile apps and also has proven very capable delivering results as an IT Project Manager. We would be delighted to work with ARCONDIS and Thomas again.
Business Information Manager
Pharmaceutical Company
I would recommend the service from ARCONDIS because it is straight forward and performed with high quality. Also I do appreciate the open and honest environment working together with ARCONDIS.
Global Project Manager
Medical Device Company
Our ARCONDIS consultant constantly delivers timely and high quality output. She demonstrates very good communication with the scientists as well as with the informatics colleagues and is fully recognized in the role.
Leader Discovery Workflow
Pharmaceutical Company
I am really satisfied with the people at ARCONDIS and their performance!
Business Solution Manager
Global Swiss pharmaceutical corporation
I'm very happy with the people and the quality ARCONDIS is providing!
Team Lead Global Product Strategy Informatics
Global Swiss pharmaceutical corporation
Daniela quickly familiarized me with the complex certification topic in a determined and tireless manner. She represents the issues of the QP organization excellently in the Annex 16 program!
QA Release Manager
Pharmaceutical Company
Marina continues to deliver high value and in ambigous areas! She has continued to move things to the next level and while it will be hard to the project team to loose her I am happy she will be joining another one of our projects.
Trial Master File Manager
Global Swiss pharmaceutical corporation
When I need some support, I know that I can rely on Özlem. She takes the time and always comes with pragmatic solutions should there be any issues. It is a real pleasure for me to work with her, she is an enrichment for us!
Regulatory Specialist
Agriculture Company
Dealings with different groups were done really professionally to push forward to goals. Marina is easy to work with and enjoys being part of the team, positive feedback from all of team. To me she's a rising star.
Project Manager
Pharmaceutical Company
Joachim is a critical team member. He exceeded impossible expectations.
International Patient Innovation Director
Global Swiss pharmaceutical corporation
The performance of ARCONDIS has been outstanding, going above and beyond my understanding of the expected tasks in several instances.
Development Excellence Leader
Pharmaceutical Company
I am very pleased with the overall quality of the personal that has been seconded to us from ARCONDIS. High quality, well qualified, reliable and professional when dealing with customers.
Domain Head R&D IT
Agriculture Company
Katharina is a very focused, professional, competent, dedicated and committed PM. She is also very nice and uncomplicated to work with, she manages herself extremely well. I would with no doubt recommend her to colleagues.
Business Solution Manager
Pharmaceutical Company
​Lars is a motivated, skilled, organized, goal oriented, driven, pro-active and friendly person to work with. His engagement in this project was crucial for the achieved success.
Head E-Learning
Medical Device Company
I was impressed with the services that ARCONDIS have provided. It takes strength of character to handle constant changes and Jan has demonstrated he has the experience and also the professionalism to still thrive under pressure. He is fully integrated into the team and I look forward to continuing the engagement with ARCONDIS.
Data Governance
Global Swiss pharmaceutical corporation
High level of self-management and the "engine" of our projects!
Head of Quality Assurance
Chemical Company
The best Business Analyst with whom I’ve ever had the privilege to work.
Head of Mobile Services
Pharmaceutical Company
Specialized professional competence in the area of software as a medical device was very helpful for our project. We would be very happy to work with ARCONDIS again in case we require consultancy.
Quality Manager
Medical Device Company
Boris has been a strong and very talented team member. His performance does continue to exceed my expectations. His ability to remain level headed and artfully navigate a highly politically charged project has been outstanding.
Domain Head R&D IT
Medical Device Company
Very good planning and budget overview, very independent work, appears confident to internal customers, great negotiating skills and were able to familiarize themselves very quickly.
Information Manager
Pharmaceutical Company
I was impressed by the work quality. Having less resources and a new team of developers, your consultant wisely prioritized the objectives and guided the team toward delivering quality results. Honestly, I learnt a lot of, her in many aspects.
Lead Scientist
Pharmaceutical Company
Always available when needed and always going the extra mile to ensure success of the team.
Project Manager
Pharmaceutical Company
Stefan has been an excellent project manager. I liked the way he identified one of the more challenging characters and then found a way to work well together. A very well run project that I enjoyed participating in.
Global R&D Portfolio Manager
Agriculture Company
I appreciate the targeted, flexible collaboration with ARCONDIS. Immediate needs are responded to proficiently within 24 hours, and I feel proactively managed – a clear edge over the competition!
Head of Global ITO
Global Swiss biotechnology corporation
Overall good collaboration with the ARCONDIS team. Very good understanding of customers and projects, even with complicated and difficult topics. The ARCONDIS team represented true added value for the project!
IT Program Manager
Global Swiss transportation and logistics service provider
Incomparable response times and commitment! Last-minute requests are delivered quickly, with good quality. The "problem" is examined from different angles, opening up new perspectives. The colleagues at ARCONDIS are ready to support customers in all their concerns and go the extra mile.
Global Business Services
Global Swiss speciality chemicals corporation

We realize solutions. We ensure benefits that can be experienced with our sophisticated concepts and intelligent implementation. We have proven this time and time again in the past - for example with the following projects from your sector: