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Business Process Transformation in global corporations within the pharmaceutical and biotechnology industries

From pre-clinical to commercial operations:
Always one step ahead of the current trend.

Agility, mobility and new ways of working – nothing is more constant than change.

But that’s not enough: In the pharmaceutical and biotechnology industry, the rapid advances in genetics and immunology, the technological revolution in laboratories and hardened conditions in the health market also mean that the prerequisites for success are constantly changing.

For more than 18 years, ARCONDIS has accompanied the top-selling global corporations in the pharmaceutical world with business process transformation in the face of constant change. They did and do this namely through forward-looking planning, sophisticated conceptual design and intelligent implementation of organizational, process-related or technological transformation projects.

We have now successfully implemented more than 100 such Projects, including five global transformation projects in the last two years alone. For you, “success” will come to mean: faster adaptation rates and a higher return on Change.

ARCONDIS – for smooth business processes.

Our skillfully trained, experienced and certified Team of change consultants leave nothing to chance. On the contrary:

The combination of project managers, business analysts and life science PhDs with practical consulting experience ensures a deep understanding and an optimization of your business processes that generates sustainable added value. Through best practices.

Through the integration of current compliance requirements, such as IDMP and EFPIA Disclosure Code. And through the targeted use of digital innovations, such as digital imaging and electronic lab books.

Whether pre-clinical, launch or commercial operations, we provide a smooth course of events. Always professional. Always situational. And always with our eyes set on a proactive stakeholder management.

Are you interested in the topic of business process transformation? Then get in touch with us at one of our Locations!

Our Services

Through globalization, extended value creation chains and the legally anchored, complete monitoring of pharmaceutical products, the quality and integrability of the business processes are becoming more important determinants of company success. For 14 years, we have supported our clients in the optimization of their process landscape in the GxP environment and beyond.

Your benefits

  • Ongoing and lean business process framework from governance to SOPs, certification-ready
  • Increasing agility and avoidance of faults through the transparency of the business and quality processes
  • Best practices process modeling and process documentation, independent of the software used (Adonis, ARIS, Visio and many more)

Business Process Management Frameworks

Business Process Analysis & Optimization

Process Modeling & Documentation

In more than 125 projects we have significantly increased the business fit, usability and stakeholder acceptance of inhouse developments, industry solutions and combined products in the areas of research, development, regulatory affairs and commercial operations with intelligent requirements Engineering.

Your Benefits

  • Guaranteed business suitability of the solution thanks to certified IT requirements engineers with life sciences background
  • Faster time to market by avoiding scope creep
  • Higher acceptance through target group-specific stakeholder management
  • Project cost reduction through structured evaluation and prioritization of requirements

Due to shortened development cycles in research as well as increased regulations, companies in the life science industry are particularly challenged to respond with new processes or systems and adapted corporate culture in an agile manner. With professional organizational change and communications management (OCM), we support you in successfully anchoring these changes in your organization.

Achieving a sustainable impact

  • Promoting the commitment and dedication of all stakeholders
  • Quick and sustainable adaptation of the changes within your organization
  • Efficient use of resources through effective change leadership

Less complexity, more efficiency and one step ahead of the competition. Pharmaceutical companies who want to benefit from the “new ways of working,” honing business processes, optimizing the use of technologies and responding with a customized corporate culture.

Accompanying changes in pharmaceutical companies and making them successful through effective project management is both our specific expertise as well as our passion – and we have been doing it for more than 15 years.

Your benefits

  • Successful projects from PMI-certified project managers who are experienced in the life science sector
  • An increase in quality and efficiency through intelligent requirements management with key stakeholders and process participants
  • Faster time to market through agile methodology and rehearsed interdisciplinary PM(O) teams
  • Faster acceptance and adaptation by the business due to experienced change guides and hybrid project managers

Project Management Frameworks

Program & Project Management

Get the mills grinding faster! Our experienced PMO teams will become the control center and early warning system for your project and facilitate your project's day-to-day business.

Rollout Coordination & Support

Organizational Change Management

IDMP, Sunshine Act, Track and Trace: Current compliance requirements as well as efficiently organized business processes require sophisticated and effective master data management (MDM) of processes and systems.

We realize the value of strategic data management for our customers, from ideal MDM governance and organization to seamless processes to their optimal technological implementation.

Your benefits

  • In-depth pharmaceutical business process knowledge combined with certified MDM expertise
  • Targeted identification and rectification of weaknesses through efficient MDM maturity assessment
  • Faster acceptance and adaptation of MDM initiatives by IT and specialized departments due to experienced change guides

MDM Strategy & Concepts (incl. Maturity Assessment)

MDM Implementation & Optimization

MDM Tool Evaluation & Implementation

​Very happy - trustful relationship and professional cooperation. Sometimes, you should slow down a little bit and not kill yourself.
Business Solution Manager
Medical Device Company
The interaction with Diederik den Hartog was highly professional for me. He has the skills to get to the heart of highly complex interrelationships and to communicate appropriately to the situation and the audience. I am particularly impressed by his always relaxed charisma accompanied by a very strict focus on results.
Director Non-Conformity Management and Quality Projects
Life Sciences Konzern
I appreciate the targeted, flexible collaboration with ARCONDIS. Immediate needs are responded to proficiently within 24 hours, and I feel proactively managed – a clear edge over the competition!
Head of Global ITO
Global Swiss biotechnology corporation
My very limited knowledge was expanded by the competent work and collaboration with ARCONDIS. The proactive nature, targeted questioning and specific suggestions proved to be of great value to me.
Project Manager IT Quality Management Framework
Pharmaceutical Company
I would absolutely recommend both Mark and ARCONDIS. Mark’s thought-leadership has been invaluable, not just to his own project but to helping improve the program.
Program Manager for Global User Experience Program
Global pharmaceutcal corporation
I was impressed with the services that ARCONDIS have provided. It takes strength of character to handle constant changes and Jan has demonstrated he has the experience and also the professionalism to still thrive under pressure. He is fully integrated into the team and I look forward to continuing the engagement with ARCONDIS.
Data Governance
Global Swiss pharmaceutical corporation
Specialized professional competence in the area of software as a medical device was very helpful for our project. We would be very happy to work with ARCONDIS again in case we require consultancy.
Quality Manager
Medical Device Company
ARCONDIS provided us with an experienced project manager who was able to quickly and efficiently replace the previous project manager. He also successfully completed two, not necessarily simple IDMP experiments.
Business Solution Manager
Pharmaceutical Company
I am very pleased with the overall quality of the personal that has been seconded to us from ARCONDIS. High quality, well qualified, reliable and professional when dealing with customers.
Domain Head R&D IT
Agriculture Company
I am really satisfied with the people at ARCONDIS and their performance!
Business Solution Manager
Global Swiss pharmaceutical corporation
Mark is a real good project manager and is extremely capable. If you let Mark fill in the space, he is doing it, never hesitating to drive and step to the plate. Extremely valuable. Mark is going the extra mile with one idea in mind: make sure the project progresses!
Global Head of Digital Services Delivery
Pharmaceutical Company
I was impressed by the work quality. Having less resources and a new team of developers, your consultant wisely prioritized the objectives and guided the team toward delivering quality results. Honestly, I learnt a lot of, her in many aspects.
Lead Scientist
Pharmaceutical Company
Joachim is a critical team member. He exceeded impossible expectations.
International Patient Innovation Director
Global Swiss pharmaceutical corporation
The performance of ARCONDIS has been outstanding, going above and beyond my understanding of the expected tasks in several instances.
Development Excellence Leader
Pharmaceutical Company
I found an absolutely loyal colleague in Massimo. His work is defined by high quality and excellent results. I also always had the impression that he is one step ahead. I enjoyed working with him and I would have liked to work with him even longer.
Transition & Transformation
Globaler Schweizer Pharmakonzern
Always available when needed and always going the extra mile to ensure success of the team.
Project Manager
Pharmaceutical Company
​Very experienced, knowledgeable senior consultants!
Lead Continuous Improvement
Food Company
Very reliable and expertise in various industries and technologies. Can cope with complexity.
Business Solution Manager
Medical Device Company
Arcondis values quality and delivers quality. They make sure of this by carrying out regular customer contact, follow-ups and regular status comparisons.
Head Workplace Productivity
Chemical Company
Work very flexibly and customer-oriented, even under big time constraints!
Head of Innovation in Global Manufacturing and Supply
Pharmaceutical Company
I would absolutely recommend both Mark and ARCONDIS. Mark’s thought-leadership has been invaluable, not just to his own project but to helping improve the program.
Program Manager for Global User Experience Program
Global pharmaceutical corporation
Incomparable response times and commitment! Last-minute requests are delivered quickly, with good quality. The "problem" is examined from different angles, opening up new perspectives. The colleagues at ARCONDIS are ready to support customers in all their concerns and go the extra mile.
Global Business Services
Global Swiss speciality chemicals corporation
Very good planning and budget overview, very independent work, appears confident to internal customers, great negotiating skills and were able to familiarize themselves very quickly.
Information Manager
Pharmaceutical Company
Benedikt is a professional who always put the client first. Having worked with Benedikt, I would highly recommend him.
Head of Digital Projects
Global pharmaceutical corporation
Katharina is a very focused, professional, competent, dedicated and committed PM. She is also very nice and uncomplicated to work with, she manages herself extremely well. I would with no doubt recommend her to colleagues.
Business Solution Manager
Pharmaceutical Company
Marina continues to deliver high value and in ambigous areas! She has continued to move things to the next level and while it will be hard to the project team to loose her I am happy she will be joining another one of our projects.
Trial Master File Manager
Global Swiss pharmaceutical corporation
In this way, I’d once again like to express my complete satisfaction with collaboration with ARCONDIS. It was a real pleasure working with you!
Principal Leader
Global Swiss pharmaceutical corporation
The best Business Analyst with whom I’ve ever had the privilege to work.
Head of Mobile Services
Pharmaceutical Company
Our ARCONDIS consultant constantly delivers timely and high quality output. She demonstrates very good communication with the scientists as well as with the informatics colleagues and is fully recognized in the role.
Leader Discovery Workflow
Pharmaceutical Company
Boris has been a strong and very talented team member. His performance does continue to exceed my expectations. His ability to remain level headed and artfully navigate a highly politically charged project has been outstanding.
Domain Head R&D IT
Medical Device Company

We realize solutions. We ensure benefits that can be experienced with our sophisticated concepts and intelligent implementation. We have proven this time and time again in the past - for example with the following projects from your sector: