What is the purpose of risk analyses?
High standards imposed by health authorities
What colour am I?

Two Arcondis customers receive top CIO award
The new guidelines are published
Pleasing results

Employee knowledge – a major success factor

A controversial topic
Part lX oflX (see issue 48) Business intelligence for IT

Acceptance and interest in implementing the new operating system is growing
Targeted use of resources with lean structures

Managers believe compliance issues will have an increasing influence

Using modern software development methods for applications which require validation (ASDMM)
How companies can benefit from the changeover

A group turnover of almost CHF 7 million expected for 2010

Explaining your achievements – a new service from Arcondis AG
Managers believe compliance issues will have an increasing influence

Part VIII of IX (see issue 48) IT systems as medical devices

Efficient validation contributes to a successful project
A visionary approach to optimising the application landscape
Part Vll of IX (see issue 48) IT shared services and sourcing

New service offering – Arcondis AG accredited as ITIL V3 training organisation
Data security in the healthcare sector

Part Vl of IX (see issue 48) Regionalisation and globalisation

New staff and more office space at the headquarters in Reinach/BL
Business process models in the pharmaceutical industry
Part V of IX (see issue 48) Service level management

A variety of projects relating to life science applications are underway
One-document approach to Excel validation
Part IV of IX (see issue 48) ITIL V3 and ISO 20000

IT departments flying blind
Article in the members’ magazine of the PMI Switzerland Chapter
Part III of IX (see issue 48) IT strategy and IT governance