Glossary
ABC analysis
ABC analysis is a business term used to define an inventory categorization technique often used in materials management.
AIDA
AIDA is an acronym used in marketing that describes a common list of events that are very often undergone when a person is selling a product or service
AP
Arbeitspakete (Work Packages)
AP
English: Arbeitspakete
APM
IT Application Portfolio Management (APM) is a practice that has emerged in mid to large size Information Technology (IT) organizations since the mid 1990s.
BI
English: Allgemein umfasst der Begriff die analytischen Prozesse und Werkzeuge, um Unternehmens- und Wettbewerbsdaten in handlungsgerichtetes Wissen zu transfo
BSC
A group of specialists who advise the change management regarding changes. The composition takes place problem oriented.
CAB
Als Kontinuierlicher Verbesserungsprozess wird der aus dem japanischen Management-Prinzip des Kaizen entwickelte Versuch bezeichnet, positive Veränderungen im Unternehmen nicht in grossen Sprüngen, sondern durch viele kleine Verbesserungen herbei zu führen. Im Vordergrund steht die Verbesserung der Produkt- und Prozessqualität. Besonderes Gewicht kommt dabei den Mitarbeitern zu, die ermutigt werden sollen, Verbesserungsvorschläge einzureichen.
CASE
Computer-assisted software development. Well-known tools in this area are from Rational and De Marco.
CFR
Collection of administrative regulations and implementation instructions of the US-American federal administration.
CIO
"To the core authorities of a CIO belongs in particular the management of the three IT responsibility fields "Business and IT Vision", "Design of IT Architecture" and "Delivery of IT Services". Furthermore he must specify basic conditions for values and objectives of the IT function in the enterprise and develop a strong relationship between IT- and business strategy. His objective should be working on a from the line level common carried IT strategy."
CObiT
CobiT (control Objectives for information and Related Technology) is a reference model for IT Auditing and IT Governance developed by the ISACA which defines a quantity of control goals for the computer science processes.
COCOMO
Procedure for the cost estimation which was developed by Barry W. Boehm at the end of the 1970s.
CPM
A special interpretation of the critical path analysis.
CRM
Customer Relationship Management (CRM, Administration of customer relationships) has the objective to organise customer relationships in an enterprise and thus increase the customer satisfaction and customer retention as well as profitability,
CSV
A regulated process of the development and maintenance of GxP relevant computer systems.
DB
Database
DIN
National standardisation organisation in Germany. The association develops technical standards (norms) in cooperation with trade, industry, science, consumers and authorities for the rationalization and quality assurance.
DoE
This mathematical quite complex procedure makes it possible to quantify coherences between cause and measured variables using mathematical function and to differentiate between genuine and apparent effects as well as reciprocal actions.
DQ
Design Qualification
DSL
Computing
EDV
Massachusetts Institute of Technology
EFQ
The EFQM was founded in 1988 with support of the European commission in order to develop a European framework for the quality management
EFTA
European Free Trade Association
EMEA
European medicament agency. Their major task is the protection of the health of human beings and animal. The agency functions as a net which bundles scientific resources of the EU and the EWR/EFTA member states in order to ensure an optimal evaluation and monitoring of medicaments in Europe. The agency cooperates closely with its international partners in order to strengthen the contribution of the EU for world-wide harmonization.
ERM
Graphic notation for the modelling of relational data bases
ESD
Electronics software distribution (ESD) is almost predestined for the internet distribution. The user has the crucial advantage of saving time. The software can be bought whitin shortest time, be downloaded, installed over a Download from the internet and used immediately. In addition there can be distributed other digital products such as e-Books, music, video or computer games on ESD basis.
ETHOS
Technology and/or check list for balanced argumentation
FDA
US-American authority
GAMP
GAMP (ISPE/GAMP forum) is a detailed manual and/or an application-oriented interpretation of official instructions for validating automated systems in the pharmaceutical industry according to the guidelines of the FDA.
HACCP
Control method to examine process steps on which it is possible or of critical importance to avoid or remove a danger and/or to reduce it on an acceptable extent.
IM
"Under Information Management different measures to context-fair supply and documentation of information primarily into and for enterprises are subsumed."
KEF
As critical success factors (KEF) are considered a limited number of features of an organisation mostly of an enterprise or a project that with sufficient good values lead to realisation of the goals, e.g. to guarantee a competitive business.
LAN
A Computer network with in a areal limitation.
MES
Connector between SPS and IPC in the production and ERP systems in the administration.
NOS
Term for Network Operation System
OGC
Is a central IT advisory board of the British government that is responsible for condition of the IT Infrastructure library.
PERT
A special interpretation of the critical path method.
QA/QC
Methods and measures for realisation and assurance of quality.
RAD
Rapid Application Development. Developed by James Martin and based on CASE tools and object-oriented programming.It is a procedure to create information systems. Programming and implementation occurs in sections.
SA
Method to model a system on the basis of data flows and/or data streams and the functions which process or transform these data flows.
TCO
It is a method of calculation which was developed to help consumers and managers to estimate cost and benefit of the acquisition of software and hardware. The idea is to get a validation which not only contains asset cost but also all aspects of future use and maintainance of respective computer components.
V Model
V Model is that software development model that represents the development standard for IT systems of the public authorities in Germany..
WAN
WAN is a network that connects many LANs over wide routes. For Example a network that connects several agencies of an enterprise in a country. Sometimes it is designated as internet.
ZGPM
q.v. GDPM