Process Analysis and Documentation

The introduction of business process-based management generally begins with the analysis and documentation of current processes. These activities should form part of a previously implemented overall concept. A targeted, comprehensive, in-depth description, notifications that have been agreed company-wide, process management roles and responsibilities that are rooted in the organization and a tool kit which allows for efficient working methods are important requirements. Up-to-date process documentation covering several levels is the best foundation for successful process optimization.

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